AI & No-Professional-Advice Disclaimer
Effective date: [EFFECTIVE DATE] Last updated: [EFFECTIVE DATE]
This Disclaimer supplements the Terms of Service and applies to all AI-generated features of the Social application (the "Service") operated by [COMPANY NAME] ("[COMPANY SHORT]").
1. The Service uses AI that can be wrong
Social uses third-party artificial-intelligence models (including Anthropic's Claude for analysis and Deepgram for transcription) to transcribe audio and generate scores, summaries, "coach take" feedback, moments, what-if replays, briefings, follow-ups, and chat responses. AI systems:
- Can produce output that is inaccurate, incomplete, outdated, biased, or fabricated;
- May misinterpret tone, intent, sarcasm, cultural context, or speaker identity;
- May mis-transcribe audio, especially with overlapping speakers, accents, background
noise, or poor recording quality.
You should independently evaluate all output and not treat it as factual or authoritative.
2. Scores are subjective heuristics
The six dimension scores (clarity, empathy, assertion, listening, brevity, curiosity) and any labels, deltas, or projections are subjective heuristics generated by an AI model according to a coaching framework. They are not objective measurements of your character, abilities, relationships, or worth, and they are not clinically validated assessments. Different coach personas intentionally score differently.
3. "What-if" replays are simulations
What-if replays generate a hypothetical, fictional continuation of a conversation. They do not predict what any real person would say or do, and projected score changes are illustrative only.
4. Not professional advice
The Service is for personal self-improvement and informational purposes only. It is not a substitute for professional advice and does not create any professional relationship. In particular, the Service does not provide:
- Mental-health, psychological, or therapy services or diagnosis;
- Medical advice or treatment;
- Legal advice (including advice about recording laws);
- Financial advice;
- Professional relationship, marriage, or family counseling.
Always seek the advice of a qualified professional for decisions that require professional judgment. Never disregard professional advice or delay seeking it because of something the Service generated.
5. Crisis situations
The Service is not a crisis or emergency service and is not monitored in real time. If you or someone else may be in danger, are experiencing a mental-health crisis, or may harm yourself or others, contact your local emergency number or a qualified crisis line immediately. Consider adding region-appropriate crisis resources here for your users.
6. Your responsibility
You are solely responsible for any actions you take based on Service output, including any messages you send, conversations you have, or decisions you make. Use your own judgment.
7. No guarantee of outcomes
We do not warrant that using the Service will improve your communication, relationships, or any other outcome.
By using AI features of the Service, you acknowledge and accept this Disclaimer.
Contact: [COMPANY NAME] · [SUPPORT EMAIL]